Unified Social Inbox Platform
SMS Assist
Type: Enterprise SaaS / Social CRM
Scope: Full-stack architecture + real-time communication system
A unified dashboard that aggregates 9+ social and messaging platforms into a single interface for support and engagement teams.
Key features
- —Unified inbox for messages, comments, DMs, and mentions
- —Real-time synchronization across all platforms
- —Social engagement tracking and analytics dashboard
- —Multi-channel notification system
- —Role-based team collaboration system
Integrated platforms: Facebook · Instagram · WhatsApp · Telegram · Line · Skype · Slack · Twitter/X · LinkedIn
Tech stack: Laravel · React · WebSockets · Facebook Graph API · WhatsApp API · Telegram API · MySQL · Redis · REST APIs